Sat. Jan 16th, 2021

When saving money Shopping is a sport that requires skill to hunt the best bargains. Beyond Coupons & Deals, Other things you need to consider when trying to save money. For example, a retailer’s return policy can greatly affect your overall purchase and your costs will be higher in the long run if you don’t pay attention to details.

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“A store’s return policy is something to consider before making a purchase, especially when buying a gift,” says Teresa Britton, founder of, a cattle-living blog. “If the person you’re shopping for needs to make a return, you want it to run smoothly. Some stores make returns a breeze, while others will actually charge you to make returns as a restocking fee. “

As of 2020 Holiday retail survey From Deloitte, 70% of consumers prefer a retailer that offers free return shipping. In addition to free return shipping, there are other things you need to check back, including the return time frame, price adjustment And overall customer service.

To help you prepare for this upcoming holiday shopping season and make better shopping decisions, here are 12 retailer best and worst retail return policies.


Fans of this warehouse store appreciate the endless discounts, but there are still plenty of perks that go above and beyond the savings. Costco has a risk-free 100% Satisfaction Guarantee, which means you can return it to select merchants at any time and get a full refund even without a receipt as it can be used to search for your membership ID. Julie Ramholle, a consumer analyst, said, a discount shopping site. Ramhold explains, however, that there are some exceptions on items such as electronics, which must be returned within 90 days, as well as diamonds with 1 carat, cigarettes, alcohol, custom items and items with a limited useful life expectancy.

Another bonus of Costco’s return policy is that it never changes, unlike other retailers who can change the terms during the holiday shopping rush. “The return policy is the same year round, so if a holiday shopper is required to return the item they purchased, they can do so at any time,” says Ramhole.


This popular big-box retailer makes it easy to return merchandise you are not satisfied with, offering 90 days from the date of purchase to receive a full refund or exchange. If you do not have a receipt, a credit or debit card can be used to view the order. If you do not have the card you paid for, a return without a receipt is an option, but it yields a fixed dollar amount per person per year to reduce fraudulent returns. Another advantage of Target’s Linear Return Policy is that online orders can be returned to local stores easily, so you don’t have to deal with return shipping for items. Meanwhile, items of the target-owned brand can be returned for a full refund or exchange within one year of purchase with a receipt.

Gent Pavini, savings expert and author of “The Joy of $ Ewing”, says the goal stands for its price adjustment policy. If you buy an item on Target and it goes on sale the same week or next week, you can get the money back for the difference, she says.

American Eagle Outfitters

Most retailers place a time limit when you can return or exchange, but there are a few that give you unlimited windows. For example, the relaxed return policy of American Eagle Outfitters sets it apart from other clothing brands, giving you no time to return unused merchandise. According to Ramhold, shoppers can return items to this store for a full refund at any time as long as you have proof of purchase. If you do not have a receipt, you are still eligible to exchange the item or receive store credit for the current price with the exception of swimsuits and underwear, which would have added the hygienic liner removed. is.


New and unlicensed products may be returned within one year of purchase, but make sure you have proof of purchase to receive a full refund. Even opened products can be returned, Ramhold said, noting that these items must be returned within 180 days to get the money back. However, plants, cut fabrics, custom countertops, as sold, and anything that is dirty, stained, or damaged are included in the exclusion.


This online retail giant is known for fast shipping, but it is not the only place where it shines. Amazon makes it easy to return most merchandise as long as it is completed by Amazon. When ordering from a third party vendor, the policy may vary, so check the fine print. Return options are simple: choose to drop the item off at the local UPS shipping center, or arrange for pickup from home. You may also be able to drop items at a nearby kohl shop without a box. For quick processing, show your return bar code to the customer service via the Amazon app. When Returned a gift, You will not be able to do an exchange, but you will be returned with an Amazon gift card which is the next best thing. The only downside is that returns from receipt of shipment are limited to 30 days. Fortunately, Amazon is providing extra time during the holiday.

“Amazon has a great return policy in my experience, and so around the holidays, allow extra time for returns,” says Britton, who returned items purchased between October 1 and December 31, 2020 via Outside Can. End of January 2021.


This luxury brand retailer appeals to many online shoppers to offer free shipping both ways. When you receive your order, a prepaid shipping label is usually included, making it easy to return the item at no cost. Otherwise, you can return the goods to the person at a local Nordstrom. Although its website does not include deadlines for when returns can be processed, this retailer is very short and their customer service team will review each request on a case-by-case basis, which means that you usually But you can return an item well in 90 days. The date of purchase and possibly up to one year was originally received.

Some stores offer very flexible return policies from which you can get a full amount of money, even if you have used an item and are not happy with the quality or delight of the goods, Pavini says, noting that Nordstrom Is known for returns without asking any questions. Policy and Stellar Customer Service.


Limited return windows pressured shoppers to return items quickly, but Kohl’s is very relaxed, giving customers up to 180 days after the original purchase date. The only exception is Premium Electronics, which must be returned within 30 days of purchase with original packaging and valid receipt or account view.

Ramhole says, “One hundred and eighty days takes you about six months to decide whether you like something or not.” “It also means that the sweater you bought in November and thought you would be wearing for a long time in winter, may come back in May when you realize it’s been sitting in your wardrobe the entire time.”


Clothing shopping online Can be especially tricky when you are not sure what size you are. In addition, garments may run large or small, or may even spread out after one wear. While most stores will not allow you to return an item that has gone bad or the tags have been removed, giving shoppers a chance to try out their products before making a purchase and promising a give-a-workout guarantee Is, Pavini explains. “If your garments don’t perform, you can return it within 60 days, so you can check it out to like it.” Additionally, Althea provides 60 days to return the order.


With one of the shortest return windows, Apple ranks as one of the worst return policies, allowing just 14 calendar days from the time you received your item to return it. To qualify for a refund, the item must be returned and must include everything, such as cords, adapters, and documentation. Items that are not eligible include opened software, electronic software downloads, software upgrades, Apple gift cards, Apple developer products, and Apple print products.

“Apart from a very small return window, the fact that you should return everything, including documentation (so the booklets that are included for setup purposes and WhatsApp), means that it’s just one more thing to worry about. Is, ‚ÄĚsays Ramhole.

Barnes and Noble

Buyers can return items purchased from Barnes & Noble within 30 days, but must be in original condition – and even reopen shrink-wrapped items. Otherwise, the return may be denied. Additionally, anyone trying to return NOOK will have only 14 days from the date of purchase to get a refund. This limited time frame is not the only negative aspect of Barnes and Noble’s poor return policy. Shipping charges are unviable, and online shipments must be returned to the consumer with costs.

“Online orders should be mailed back for returns and you have to pay return shipping,” says Ramhole. “Purchases made in-store must be returned in-store, and there are exclusions.”

best Buy

The windows with limited returns make it difficult for shoppers to return money on their purchases, and most items at Best Buy must be returned within 15 days of purchase. However, it is important to note that My Best Buy Elite and Elite Plus members have slightly longer deadlines for returning certain items. “Best Buy adds insult to injury, plus you have to pay a rest fee for returns,” says Ramhole. “It is listed as $ 45 or 15% as the purchase price of the item, depending on what it is.”

Resale sites

Online shopping expert and founder of, Michelle Madhok, says resale sites like eBay and Poshmark have the worst return policy, as sellers are not required to accept returns, making most purchases the final sale. Before buying anything, review the fine print and try to buy from those who accept returns if you are on the fence about a particular purchase. Otherwise, make sure that you are familiar with a clothing or shoe brand before purchasing to ensure a proper fit.

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