Wed. Apr 21st, 2021

By Kevin Buckland and Takashi Umakeva

TOKYO (Reuters) – Japan’s Mizuho Bank is experiencing problems at its ATMs, preventing customers from accessing certain services, the lender said on its website on Sunday.

National broadcaster NHK reported that customers are not able to make withdrawals in some machines.

A spokesman said ATMs in Tokyo were affected. He declined to say which services were affected because the lender is still investigating the case.

The core banking arm of Mizuho Financial Group said it would update customers on its website.

Japan’s third largest lender of property has a history of system troubles over more than a decade. Its securities had a “thick finger” keyboard error on its securities arm in 2005 and, unlike its rivals, suffered a breakdown in its ATMs after Japan’s disastrous 2011 earthquake.

(Reporting by Kevin Buckland and Takashi Umekawa; Editing by William Mallard)

Copyright 2021 Thomson Reuters.

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